As a Synkron Via client you can always call our highly qualified support team and get the help you need if you find yourself in a tight spot. Moreover you can choose to contact our support through our online helpdesk system.
We demand a lot from our support team eg. all critical errors are dealt with within 4 hours.
We maintain a comprehensive and ever growing database of questions, where you can find the answers and solutions to a lot of the problems you may encounter on a regular basis.
If you choose to have have your web solution hosted by our partner Hostnordic, you are guaranteed that your solution is online a minimum of 99,5% over the course of a month. Should an unexpected situation occur where you require immediate assistance, you can call our hosting support around the clock, every day of the year.